#TROUBLESHOOTING MICROSOFT LYNC FOR MAC HOW TO#
#TROUBLESHOOTING MICROSOFT LYNC FOR MAC INSTALL#
#TROUBLESHOOTING MICROSOFT LYNC FOR MAC ARCHIVE#
#TROUBLESHOOTING MICROSOFT LYNC FOR MAC DOWNLOAD#

It does not cover complete feature functionality but instead focuses on provisioning and operation of the client as well as some of the most common issues.Р”Р„dditionally the focus of this article is primarily on the Lync Phone Edition firmware which runs on the Aries family of devices (Polycom CX500/600/3000, Aastra 6721ip/6725ip, and HP/SNOM 4110ip/420ip) but also references the original Tanjay version (Polycom CX7000, LG-Nortel 8540) on a few occasions. (See below.This article serves as a follow-up to a few previous articles which will further explain some of the requirements, capabilities, and limitations of the Lync Phone Edition firmware which appear to still be unclear to some and seem to warrant further discussion. Under РІР‚СљPersonal information manager,РІР‚Сњ either change РІР‚СљMicrosoft ExchangeРІР‚Сњ to РІР‚СљNoneРІР‚Сњ or deselect the appropriate check boxes. In Lync, go to Tools > Options > Personal.

#TROUBLESHOOTING MICROSOFT LYNC FOR MAC ARCHIVE#

(Note that the law may require us to save and archive these.) Here is where you control whether Lync saves your chats. Please note that the URL above is case sensitive (capitalization matters!) and this may cause problems on your device. You'll still use your UMass Boston address as your user ID but the server name for the handful of mobile devices we've tested was this:

You may find more info at the Webmail location, as well. The iPhone and iPad versions are available at the App store, for instance.

#TROUBLESHOOTING MICROSOFT LYNC FOR MAC DOWNLOAD#

You'll need to find and download Lync from your device's preferred app location. The instructions for downloading Lync for your mobile device will vary depending on your device and version. Click Browse and select the photo you want to use. At the bottom of the Options screen, click 'Edit information.' In the Account Information popup window, click the Change button to change or add a photo for your account. In webmail, click the Gear menu at the top right and choose Options. There are a variety of sharing/whiteboard options available under the Share menu. To video conference, choose РІР‚СљAdd VideoРІР‚Сњ from the Video menu. To use Lync, type in someoneРІР‚в„ўs name where it says РІР‚СљFind a ContactРІР‚Сњ and each search result will include that personРІР‚в„ўs availability and options to email, chat, or call that person.Р”В«y default, your call will be audio only. Your location and other information only show up on your contact card, not in the search results. Make sure Lync is set to РІР‚СљShow Others My Location,РІР‚Сњ which seems to only show or hide what you type in as your location, not determine your actual location. They suggest РІР‚СљWork,РІР‚Сњ but I typed in РІР‚СљIT Service Desk, Healey 3rd Floor.РІР‚Сњ It is simply a text field.

Once you are logged in, you can change your online status (the default is РІР‚СљAvailableРІР‚Сњ) and type in your location. ( is one of Microsoft Online Services trusted sites, according to Microsoft.) Even though it comes from a non-MS website, it is in fact Microsoft software.

#TROUBLESHOOTING MICROSOFT LYNC FOR MAC INSTALL#

It is apparently safe to install this software (Microsoft Online Services Sign In Assistant). If you are told you need to install additional software, click the РІР‚СљDownload and InstallРІР‚Сњ link and run the program, which is called msoidcli.msi (see below). Enter the following as both the Internal Server and the External Server:Р”В¬lick OK twice and try to sign in. Your sign in address is your email address. Once you have installed Lync, start it up and go to Tools > Options from the gear menu at the top (see below.)

#TROUBLESHOOTING MICROSOFT LYNC FOR MAC HOW TO#

There is a brief video describing Lync and how to download it on LinkedIn LearningР’В (log in with your UMass BostonР’В email address and password.) Download the latest version of Lync for your computer. In the web mail interface, click the Settings menu (Gear icon) at the top right and choose РІР‚СљOffice 365 Settings,РІР‚Сњ (see image, right) and then click 'Software'. To download Lync (2010 or 2013 for Windows, 2011 for Mac), sign in to your web mail ( ). As part of our Office 365 service with Microsoft, UMass Boston is offering Microsoft Lync, a communications tool that includes audio and video calls, group calls, screen sharing, and remote presentations.

Troubleshooting microsoft lync for mac